Modified and Effective on October 10, 2023
Personal Data means any information that may be usedto identify you, such as your name, title, phone number, email address, ormailing address. Personal Data also includes the following types ofinformation:
Your business email address if you want to subscribe to a periodic communication such as a newsletter;
Additional Personal Data, such as name, company name, address, phone number, and email address, for additional activities on our site that may require you to be registered (e.g., to read a white paper, download trial or free software, when you express an interest in obtaining additional information about the Services, or register for an event);
Your billing information, such as billing name and address and credit card number, when purchasing Services or registering for an event; and
Any other information you submit to Sibme through the Services or information provided to you by Sibme through your use of the Services (e.g., license key).
These specified types of information are referred to collectively as “PersonalData”.
receive from our customers in our Services as well as in the course of providing consulting services and customer support services;
receive from our business partners;
receive from individuals for event, webinar, and other registrations; or
process to promote our Services
We collect information to provide betterServices to all of our users. We collect information in the following ways(collectively, “Data”).
We will process your Data only if it is legallypermitted to do so, and more specifically in the circumstances described below.
Managing user registrations. If you have registered for an account withus, we process your Data by managing your user account for the purpose ofperforming our contract with you according to applicable terms of service.
Promoting the security of our Site and Services. Sibme processes your Data by tracking use of its Site and Services, creating aggregated, non-personal data, verifying accounts and activity, investigating suspicious activity and enforcing our terms and policies to promote the safety and security of the Services, systems and applications and to protect our rights and the rights of others. For example, we may check for license compliance validation using your user/login ID or other account details.
Developing and improving our Site and Services. We process your Data to analyze trends and to track your usage of and interactions with our Site and Services to develop and improve our Site and Services and provide our users with more relevant content and service offerings.
Handling contact and user support requests. If you fill out one of our web forms or request user support, or if you contact us by other means including via a phone call, we process your Data to perform our contract with you, fulfill your requests and communicate with you.
Reviewing compliance with applicable usage terms. We process yourData to review compliance with the applicable usage terms in our customer’s contract and to ensure adherence to the relevant terms.
Assessing and improving user experience. Sibme processes device and usage data as described in Section 1 above, which in some cases may be associated with yourData, in order to analyze trends, assess and improve the overall user experience and Service offering. In addition, Sibme uses Website NavigationalInformation to operate and improve the Site. Sibme may also use WebsiteNavigational Information alone or in combination with Data about customers andData about webinar attendees to provide personalized information about Sibme.For additional information about the use of Website Navigational Information, please see Section 1 above.
Managing event registrations and attendance. Sibme also uses Data about webinars attendees to plan and host corporate events, host online forums and social networks in which you have registered or that you may participate, including sending related communications to you, to perform our contract with you.Additional information on Sibme’s privacy practices with respect to Data about webinars attendees may be found in additional privacy statements on the event websites, as the case may be. Sibme may also use Data about customers and webinar attendees for marketing purposes. For example, Sibme may use information you provide to contact you to further discuss your interest in theServices and to send you information about Sibme product recommendations related to our contract with you or your interest. Sibme may also receive information about customers and attendees from other sources, including third parties from whom we have purchased data, and combine this information withData we already have about you.
Managing contests or promotions. If you register for a contest or promotion, we process your Data to perform our contract with you. Some contests or promotions have additional rules containing information about how we will process your Data.
Assessing capacity requirements. Sibme processes your Data to assess and ensure that it is meeting the capacity requirements of its Services.
Identifying customer opportunities. Sibme processes your Data to assess potential new opportunities with customers to ensure that it is meeting the demands of its customers and their users’ experiences.
Displaying personalized advertisements and content. We process yourData to conduct marketing research, advertise to you, provide personalized information about us on and off our websites and to provide other personalized content based upon your activities and interests. To the extent your consent is required, and you have provided your prior consent, such consent can be withdrawn by you at any time without having to provide any specific reason for such withdrawal.
Sending marketing communications. We will process your Data to send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, or push notifications) about us and our partners, including information about our products, promotions, or events. To the extent your consent is required, and you have provided your prior consent, such consent can be withdrawn by you at any time without having to provide any specific reason for such withdrawal.
Managing payments. If you have provided financial information to us, Sibme processes your Data to verify that information and to collect payments to the extent that doing so is necessary to complete the transaction and perform our contract with you.
Complying with legal obligations. We process your Data when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Data or is necessary to protect against misuse or abuse of our websites, to protect personal property or safety, to pursue remedies available to us and limit our damages, to comply with judicial proceedings, court orders or legal processes or to respond to lawful requests.
Business Partners. From time to time, Sibme may partner with other companies to jointly offer products, services (such as technical and customer support) or programs (such as webinars or downloadable content) such as our channel partners to fulfill product trials and information requests and provide customers and prospective customers with information about Sibme and its products. To do this, we may pass your information to them to the extent necessary for that purpose only, and they are prohibited from using that information for any other purpose. Sibme does not share your Data with business partners for purpose of webinars or events, unless: (1) you specifically opt into such sharing, such as via an event registration form; or (2) you attend a joint event by Sibme and its business partner(s) and allow Sibme or its business partner(s) to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in and choose not to have your badge scanned at Sibme events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements. Sibme sometimes hires vendor companies to provide limited services on our behalf, including packaging, mailing and delivering items, sending postal mail, providing technical support, and processing event registrations.We provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Our Business Partners will be given access to your information as is reasonably necessary to provide theService under reasonable confidentiality terms and are obligated to implement these same commitments to which Sibme is committing itself under the StudentPrivacy Pledge (www.studentprivacypledge.org).Your Request. We may share certain information pursuant to a request made by you. On occasion when Sibme transfers personal information to one of those third parties for purposes of responding to a request from you, that third party may need to furnish the information to an unaffiliated party for further assistance. BY USING THE SIBME SITE AND PROVIDING US WITH YOUR PERSONAL DATA, YOU CONSENT TO THIS TRANSFER OFYOUR PERSONAL DATA TO SUCH THIRD PARTY TO SUPPORT THE AUTHORIZED EDUCATIONAL/SCHOOL PURPOSES OR AS AUTHORIZED BY THE PARENT/STUDENT.
Compelled Disclosure. Sibme may also disclose your personal information if required to do so by law or, to the extent permitted by applicable law, as necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all ora portion of a business of Sibme and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on Sibme or this Site;(2) protect and defend the rights or property of Sibme and this Site; (3)enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public. In individual instances, Sibme may also share with professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in countries in which we operate who provide consultancy, banking, legal, insurance and accounting services, and to the extent we are legally obliged to share or have a legitimate interest in sharing your Data.
Billing. Sibme uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing on Sibme’s behalf.
Any Data or otherinformation you choose to submit in communities, forums, blogs or chat rooms onour Site may be read, collected and used by others who visit these forums,depending on your account settings.
Sibme or its Service Providers may retain information (including your profile information) collected for the time period required to support the authorized educational/school purposes, or as authorized by the parent/student. After the termination or deactivation of your account, Sibme may retain your information for a commercially reasonable time for audit purposes or as required by applicable law. We determine the appropriate retention period for the Personal Data on the basis of the amount, nature and sensitivity of your Personal Data processed, the potential risk of harm from unauthorized use or disclosure of your Personal Data and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).
When you decide todelete certain information in your account, we will fulfill your request andupdate this information on our platform. We will also notify third parties thatwe have authorized to use that information of your request. Note that Sibme will permanently deletestudent personal information after the termination or deactivation of youraccount. Account data, when deleted, cannot be recovered.
Sibme complies withthe Children’s Online Privacy Protection Act. As such, Sibme does not knowinglycollect and retain personal identifying information from persons under the ageof 13 and has safeguards in place to attempt to ensure it does notinadvertently collect and retain such information. SIBME STRONGLY URGESCHILDREN TO CHECK WITH THEIR PARENTS BEFORE ENTERING INFORMATION ON THE SIBMESITE, AND IT URGES PARENTS TO DISCUSS WITH THEIR CHILDREN RESTRICTIONSCONCERNING THE ONLINE RELEASE OF PERSONAL IDENTIFYING INFORMATION TO ANYONETHEY DO NOT KNOW.
We are open to suggestions and feedback, but we are not under any obligation to compensate you for doing so or acknowledge to the public in any way that a suggestion or idea came from you.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place industry-recognized security safeguards coupled with carefully developed physical, electronic and managerial security procedures to safeguard and secure the information we collect online. Please note that while we have implemented industry-standard security mechanisms and procedures to protect data from loss, misuse and unauthorized access, disclosure, alteration and destruction, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and signing out of websites after your sessions. We are not responsible for the breach by third parties of the safeguards we put in place to protect the privacy of your data.
If you reside or otherwise find yourself in the territory of Europe, Swiss or in the UK, we are committed to facilitate the exercise of your rights granted by the EU General Data Protection Regulation and any applicable UK data protection regulation. You can contact us at [email protected] at any time to discuss your privacy concerns. Privacy rights under the EU General Data Protection Regulation and applicable UK data protection regulation include:
Transparency and the right to information. Through this policy we explain how we use and share your information. However, if you have questions or concerns you can contact us any time.
Right of access, objection, restriction of processing, erasure, and portability. You also have the right to withdraw your consent at any time when we process your personal data based on your consent.To exercise these rights, please contact us. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. Please note that if you have registered for an account with Sibme, you may generally update your user settings, profile, organization’s settings or event registration by logging into the website or Services with your username and password and editing your settings or profile.
Right to opt-out to direct marketing. You have the right to opt-out at any time to receiving marketing materials from us by following the opt-out instructions in our commercial emails, by contacting us, or by adjusting your preferences under your profile details on the Site. Please note that we reserve the right to send you other communications, including service announcements and administrative messages relating to your account, without offering you the opportunity to opt out of receiving them.
Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your data protection rights according to the EU General DataProtection Regulation, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement. Contact details for the EU data protection authorities can be found at https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
In compliance with the Data Privacy Framework Principles, Sibme commits to resolve complaints about your privacy and our collection or use of your Personal Data transferred to the U.S. pursuant to Data Privacy Framework. EU, UK, and Swiss individuals with Data Privacy Framework inquiries or complaints should first contact the Company at [email protected]. Sibme has further committed to refer unresolvedData Privacy Framework complaints covering non-Human Resource Personal Data under the Data Privacy Framework to BBB EU Data Privacy Framework, an alternative dispute resolution provider located in the U.S. If you do not receive a timely acknowledgement of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visithttps://bbbprograms.org/programs/all-programs/bbb-eu-privacy-shield-consumers/ProcessForConsumers for more information or to file a complaint. The services of BBB EU Data PrivacyFramework are provided at no cost to you.
Contactdetails for the EU data protection authorities can be found at https://edpb.europa.eu/about-edpb/about-edpb/members_en.
If your Data Privacy Framework complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf
Sibme is subject to the investigatory and enforcement powers of the U.S. FederalTrade Commission. Sibme may be required to disclose Personal Data that we handle under the Data Privacy Framework in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Pursuant to the DataPrivacy Frameworks, EU, UK and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in theUnited States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or whoseeks to correct, amend, or delete inaccurate data transferred to the UnitedStates under Data Privacy, should direct their query to [email protected]. If requested to remove data, we will respond within a reasonable time frame.
To exercise your rights, please contact us by using the information in Section 20below (“Contacting us”). We try to respond to all legitimate requests within one month and will contact you if we need additional information from you in order to honor your request. Occasionally it may take us longer than a month, taking into account the complexity and number of requests we receive. If you are an employee of a Sibme customer, we recommend you contact your company’s system administrator for assistance in correcting or updating your information. Some registered users may update their user settings, profiles, organization settings and event registrations by logging into their accounts and editing their settings or profiles.
You acknowledge that local policies or regulations promulgated by your school district or employer may be applicable to you and you are responsible for complying with all such policies and regulations.You shall use Sibme Services and the Site only in strict compliance with these policies and regulations. You shall use Sibme Services and the Site only in strict compliance with the Terms of Service, all United States federal, state and local laws and all other laws, regulations and governmental authority(including, but not limited to, policies and laws related to privacy, defamation, copyright and trademark infringement) applicable to you.
You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Sibme’s marketing emails. Additionally, you may unsubscribe by contacting us at any time at [email protected]. Please note that opting out of marketing communications does not opt you out of receiving important business communications related to your current relationship with us, such as communications about your subscriptions or event registrations, service announcements or security information. You can also opt out of seeing personalized online ads from companies participating in the Network Advertising Initiative(“NAI”) using the NAI opt out tool at http://optout.networkadvertising.org/.
If you have any questions or concerns about our collection, use or disclosure of your personal information or would like to delete or make a correction of personal information you have provided to us, please email us at [email protected]. Sibme supports access to and correction of a student’s personally identifiable information by the student or their parent or authorized guardian, either by assisting the educational institution in meeting its requirements or when the information is collected directly from the student with student/parent/guardian consent.
4201 Main St. Ste.200-192
Houston, TX 77002